Last week I announced here on the Xobni blog, that we’d be doing a new weekly feature where I’d talk to a Xobni user to get to know our users better at a personal level, and learn about how they are using Xobni.
Today I was fortunate enough to talk with Tom Kronenburg on his cell phone from Utrecht, Netherlands. Xobni has tons of users in the Netherlands. I forgot to ask Tom, but I have a suspicion that the word “Xobni” means “Free Beer” in Dutch, so the Dutch people are naturally very excited about what we are working on.
Tom, pictured here, is a consultant at Capgemini and also the founder of a new startup. For those of you that don’t know, Capgemini is a 10,000 employee global company that offers organizational consulting, systems integration, and other IT services. Tom works in the organizational consulting business. Tom mostly consults to the public sector: schools, ministry of education, government loan offices, etc.
Tom is a self proclaimed early adopter and discovered Xobni on the blog Techcrunch.com 1.5 years ago. We were in private beta, but Tom emailed some other early Xobni users at his office, and one of them sent him an invite. He was one of our earliest users!
Tom deals with a lot of external clients, as well as other consultants within Capgemini. I was shocked by this number, but Tom sends and receives between 10 and 50 attachments each day! His job consists of creating reports and slide decks which he sends back and forth between other consultants and his clients. Xobni’s Files Exchanged feature is by far his most used feature, and saves him hours of searching each week.
Tom also loves xobni’s people search feature, so he can quicklyfind email addresses and telephone numbers for his contacts. Xobni’s profiles are a much quicker way for him to find this information that was previously buried within thousands of emails.
As part of my phone call, I spent some time learning about what Tom wants to see in future versions of Xobni. Because Tom uses the files exchanged feature so much, he’d like to see that improved. He’d love to see group collaboration feature built around this feature.
Also, Tom uses the LinkedIn extension a lot, but doesn’t use the Facebook or Hoover’s extension as much, simply because these websites aren’t as big in the Netherlands. The biggest social network in the Netherlands is Hyves, and Tom would love to see that data in Xobni.
I had a great call with Tom, and learned a lot. It makes me excited about doing these calls with users every week.
It was especially cool speaking with Tom because he is working on a startup of his own. HelpWithThisForm.nl embeds a discussion forum next to forms on government and company websites. It helps crowdsource the Q&A that often accompanies a confusing form. I think this is a pretty cool idea, and it is very cool that Tom is also using Xobni to manage his email at his startup. We’ll be looking out for them when they launch.