OUPW: Sarah Craddock – University Residence Hall Director


  • Position: Residence Hall Director
  • Company: University of Northern Colorado
  • Xobni user since: 2007
  • Product she uses: Xobni for Outlook
  • Favorite feature: Files Exchanged
  • Email philosophy: “Inbox zero, whenever I can”

Between carrying out closing procedures for the academic year and gearing up for the summer schedule of conferences and other events, Sarah had tackled one of the busiest weeks of the year at her job as a university Residence Hall Director just before I caught up with her.  The amount of activity Sarah is responsible for managing naturally leads to a flurry of time-sensitive email–and a great opportunity for Xobni for Outlook to have a big impact on her efficiency.

“What’s that thing on the side of your screen?”: Sarah has first-hand experience of the “over-the-shoulder” factor of Xobni’s sidebar in Outlook.  Coworkers walking by are accustomed to the standard colors and UI of Outlook, but when Xobni’s presence grabs their attention, they often stop and ask Sarah questions about the plugin.

Rising in Xobni Rank: Once she had shared Xobni with her coworkers*, their discovery of Fun Facts, including Xobni Rank, brought out the competitive spirit in some of them.  Developing strategies to get to the top of someone’s contact list has become a running joke in her office.  The winning tactic?  Of course, working closely with someone tends to lead to them becoming a highly ranked contact for you, but there was a quick and dirty method of making use of company listservs alluded to as well…

It was interesting to hear how Xobni works for Sarah in her position within Higher Education (especially since it was quite different from the experience of my first OUPW interviewee in Higher Ed).  If you’re interested in sharing how you use Xobni as part of the One User Per Week blog series, let me know in the comments, and I’ll be in touch.


*Oftentimes, Sarah uses our in-product invite system to share Xobni with others.  We love it so much when people do this that we give away one Xobni Plus license a week for a user who sends invites through the product.  Try it out: just click the heart button at the bottom of the Xobni sidebar, and Xobni will suggest Outlook users to invite from your contacts.

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